Shipping policy

Payment methods

• Credit card (Visa , Mastercard , Americanexpress) 

• Payme

• FPS

• Alipay hk

 

Shipping methods

All orders are delivered by SF Express 

All shipping fee calculated at checkout

 

HONGKONG

$30 HKD

*Free shipping on all domestic orders over $500 HKD

 

Macau

$30 HKD

 

Taiwan (please provide ID number + phone number + correct full address)

$60 HKD

 

INTERNATIONAL

Please contact us at info@isolationofficial.com

 

*Orders will be shipped within 2-4 working days  (Except international)
*S.F Express waybill number email will be provided to track the latest logistics status

 

Taxes

Please note that all international orders are shipped delivery duties unpaid (DDU). Customs, duties and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes imposed by your country.

Unfortunately, we cannot calculate these charges prior to your order being placed, and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery. If duties and taxes are not paid for by the customer and there is a refusal upon delivery, customers will not be reimbursed for their order.